PamDesigns

Contact PamDesigns

Phone: (805) 268-7778

Fax (Toll Free): (866) 338-2230

Email: pam@pamdesigns.net

Mailing Address

1003 Anabelle St.

Santa Maria, CA 93458

What Happens Next?

You can expect your initial drawing package for a typical kitchen via e-mail within two business days (48 hours). This timeline is based on the 10×10 Sample Project. If you have added to the project or made revisions after the project has been started, the completion time will be extended accordingly.

I will give you an estimate for larger projects or those with multiple rooms or that require counter top only plans, reverse plans or photo-realistic color renderings. If you are on a tight deadline and need it sooner, please contact me to see if that is possible. We can divide up the project to send add-ons like renderings or counter top plans separately to expedite sending the plan set (and 20-20 retail price quote if there is one). For multiple-unit builder developments such as subdivisions, condos and townhomes, each plan (and its reverse plan if there is to be one) is considered a separate project with subsequent completion dates.

When the drawings and any other documents that I am producing for you have been completed, I will send them to you via e-mail. Plan sets and 20-20 retail quotes are sent in a zipped PDF file. Included in the email will be the invoice. If the project has been divided to send the add-ons later, the invoice will be sent with the initial email for the entire project. If you wish to pay the invoice using the PayPal button, be sure to add an additional 2 percent of the invoice amount to cover service charges. Otherwise, you can mail your payment to the address above. The invoice is due and payable within 10 days of the invoice email.

Changes & Revisions

All requests (change orders) for changes or revisions to drawings will be made ONLY with a written request. You can call to clarify, but this will not be sufficient to replace the written request. (No, begging, bribes or effusive complements will not influence me!) Written change orders can be submitted via email, fax or US mail. If initiated before the initial requested design has been completed and emailed to you with the initial invoice, there will be NO CHARGE added. Though the consequence will only be to extend the completion time accordingly.

Changes and revisions made after the initial invoice is emailed to you will be billed as stated within the Pricing Structure document. A subsequent invoice will be issued for the change order. Completion times will vary depending on the nature of the change or revision.